Access to Information

The public authority (Croatian Natural History Museum) is required to enable access to information by publishing information about its work in a timely, appropriate, and accessible manner, and by providing information to users who have submitted a request.

• by directly providing the information,
• by providing the information in writing,
• by allowing inspection of documents and making copies of documents containing the requested information,
• by delivering copies of documents containing the requested information,
• by any other means appropriate for exercising the right of access to information.

The user may indicate in the request the preferred method of receiving the information. If not indicated, the information will be provided in the manner in which the request was submitted, or by the most cost-effective means.

Download request form

The Croatian Natural History Museum publishes information of public importance through its website and related digital services. For transparent insight into the Museum's operations, the iTransparentnost system is available.

Open iTransparentnost

For questions related to personal data protection, users may contact the Data Protection Officer. Documents relating to personal data usage rules and complaint forms are available in the downloads section.

Right of Access to Information Act (OG 25/13, 85/15, 69/22)

The right of access to information includes the right of users to request and receive information, as well as the obligation of public authorities to enable access to the requested information, or to publish information independently of any submitted request when such publication is required by law or other regulation.

Reuse of information means use of information held by public authorities by natural or legal persons for commercial or non-commercial purposes different from the original purpose for which the information was created.

Request

• Users exercise the right of access to information by submitting an oral or written request to the Croatian Natural History Museum.
• If the request is submitted orally or by telephone, an official note will be drawn up; if submitted by electronic communication, it will be treated as a written request.
• A written request must include: the name and address of the public authority, data relevant to identifying the requested information, and the name, surname, and address of the individual applicant, or the name and registered office of the legal entity.
• The applicant is not required to state the reasons for requesting access to information, nor to invoke the provisions of the Act.

Fees for access to information

• No administrative or court fees are payable for access to information in proceedings before public authorities.
• The public authority has the right to charge for actual material costs incurred in providing information, as well as for delivery costs.

Reuse of information

• Every user has the right to reuse information for commercial or non-commercial purposes, in accordance with the Act.
• For the purpose of reuse, public authorities are not obliged to create, adapt, or extract parts of information if doing so would require a disproportionate investment of time or resources.

The Right of Access to Information Act is available at zakon.hr.

More information on the application of the Act is available on the website of the Information Commissioner at pristupinfo.hr.

Pursuant to Article 25 of the Right of Access to Information Act, an appeal against a decision of a public authority may be filed with the Information Commissioner within 15 days of delivery of the decision. A complaint about the work of a public authority may also be submitted to the Commissioner.

Right of Access to Information Act

Information Officer: Dunja Špiljak
dunja.spiljak@hpm.hr

Worker Dignity Protection Officer: Marija Pačar
marija.pacar@hpm.hr

Confidential Person for Reporting Irregularities: Anita Janječić
anita.janjecic@hpm.hr

Data Protection Officer: Marija Pačar
marija.pacar@hpm.hr

• Logotype of the Croatian Natural History Museum
• Personal Data Usage Rules
• Personal Data Processing Register – Employees
• Personal Data Processing Register – Third Parties
• Criteria for Determining the Amount of Actual Material Costs and Information Delivery Costs
• Request for Access to Information
• Form 3 – Request for Supplementation or Correction of Information
• Form 4 – Request for Reuse of Information
• Decision on Information Officer
• Croatian Natural History Museum Personal Data Usage Rules
• Complaint Submission Form
• Appeal against a public authority decision rejecting a request for access to information
• Appeal against a public authority decision rejecting a request for reuse of information
• Appeal due to public authority failure to act on a request for access to information
• Appeal due to public authority failure to act on a request for reuse of information
• Self-assessment questionnaire for public authorities pursuant to the Right of Access to Information Act

• Annual Report on the Implementation of the Right of Access to Information Act for 2025 (pdf)
• Annual Report on the Implementation of the Right of Access to Information Act for 2023 (pdf)
• Annual Report on the Implementation of the Right of Access to Information Act for 2022 (pdf)
• Annual Report on the Implementation of the Right of Access to Information Act for 2021 (pdf)
• Annual Report on the Implementation of the Right of Access to Information Act for 2020 (pdf)
• Annual Report on the Implementation of the Right of Access to Information Act for 2019 (pdf)
• Annual Report on the Implementation of the Right of Access to Information Act for 2018 (pdf)
• Annual Report on the Implementation of the Right of Access to Information Act for 2017 (pdf)
• Annual Report on the Implementation of the Right of Access to Information Act for 2017 (csv)
• Annual Report on the Implementation of the Right of Access to Information Act for 2015 (pdf)